96x1 H.323 6.3 firmware?

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  • nenatolman
    Member
    • Dec 2010
    • 9

    96x1 H.323 6.3 firmware?

    Any idea when 6.3 firmware for the 96x1 H.323 phones may be released?

    I've been struggling with getting headsets working properly since we started installing the 96x1 sets. I found the headset that I want at the IAUG conference, but it is my understanding from the headset vendor that it's not quite ready for prime-time, but will be when the 6.3 firmware becomes available.

    Will that be soon?

    Thanks!
  • mskinner
    Genius
    .
    • May 2010
    • 209

    #2
    What type of headsets are you using?

    Comment

    • nenatolman
      Member
      • Dec 2010
      • 9

      #3
      We're using Jabra 9330e headsets with their Link-33 EHS cord. They don't need a ring detector or handset lifter to work remotely. There are a couple of issues with them, though, that are supposed to be resolved with this next release of phone firmware.

      Comment

      • dupl
        Hot Shot
        • May 2010
        • 17

        #4
        Firmware

        Hi,
        What is the problem with the current setup...Are you making use of Auto-in for call centre and headset

        Comment

        • nenatolman
          Member
          • Dec 2010
          • 9

          #5
          We aren't using these for call centers. There are several issues with the headsets that I have been told will be corrected when the 6.3 release of firmware for the 96x1 phones comes out. I'd just like to know if anyone has an idea when that will be.

          Comment

          • mskinner
            Genius
            .
            • May 2010
            • 209

            #6
            Could you please describe the issues you are having?

            Comment

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