2 Headsets

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • jjaste
    Aspiring Member
    • Mar 2015
    • 1

    2 Headsets

    Can you use 2 USB Headsets with Avaya One-X Agent?
  • marzahn
    Genius
    • May 2014
    • 236

    #2
    Is this for Training?

    Originally posted by jjaste View Post
    Can you use 2 USB Headsets with Avaya One-X Agent?
    Are you looking to set up for a trainee to lisen in? If so the better solution is to purchse a quantity of training "Y" adapters. I know that both sennheiser and plantronics make them. I'm sure others do.

    As to two USB connections. I've not tried this one but try using a USB hub to check.
    Thank you,
    Bill Marzahn
    Telecommunications Administrator
    Neighborhood Health Plan of Rhode Island
    299 Promenade Street
    Providence, RI 02908-5720
    401-459-6677 (Direct "Find-me" Line)

    Comment

    • knewgent
      Aspiring Member
      • Aug 2022
      • 1

      #3
      Like mentioned above, Sennheiser makes a training cord that you can use! It should be noted that you will not be able to be on 2 different calls at once.

      Plantronics makes a training cable for this purpose and so does Leitner!

      Comment

      Loading