External call logs is unailable

[agallardo]

HI EVERYONE,


I HAVE 1616 PHONES AND ACM 5.1 , BUT I HAVE A PROBLEM WHEN I REDIAL TO THE EXTERNAL CALLS BECAUSE I CAN NOT DO IT AND WHEN I CHECK THE CALL LOG ALL THE OUTGOING CALLS ARE UNAVAILBLE.

PLEASE HELP ME

[kajgikar]

Sir,

1) Please let me know the service pack and the problem that you are facing in details.