Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   Support Site Feedback Community (http://support.avaya.com/forums/forumdisplay.php?f=12)
-   -   IP Office 8.1 for Win7 - 64bit (http://support.avaya.com/forums/showthread.php?t=2355)

jjaswa 12-21-2012 03:04 PM

IP Office 8.1 for Win7 - 64bit
Is there something special that has to be done when installing the Admin Suite for IP Office 8.1 on Windows 7, 64 bit?

Our installer gave us the disc and installed it on one computer (Win 7, 64 bit) and the software works there. When I installed the same software on my laptop (also Windows 7, 64 bit), the "Manager" shows the message:

Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: manager.exe
Problem Signature 02:
Problem Signature 03: 4fe89885
Problem Signature 04: mscorlib
Problem Signature 05:
Problem Signature 06: 503f01b1
Problem Signature 07: 20a4
Problem Signature 08: 7
Problem Signature 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
OS Version: 6.1.7601.
Locale ID: 4105

I've uninstalled it several times and tried to reinstall it and still same issue...

any suggestions?

twh1 12-24-2012 10:31 AM

This looks like you will need to put in a Service Request on the support site - the ticket will be routed to an engineer specific to your problem and Avaya software/equipment.

jacks113 07-20-2013 11:23 AM

What was the solution for this? I am having the same problem.

vbulletn 07-22-2013 07:06 AM

For technical support, a Service Request will need to be opened on line. Visit http://support.avaya.com. Select Service Requests > Create Service Requests

All times are GMT -7. The time now is 09:24 AM.