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-   -   Call log (http://support.avaya.com/forums/showthread.php?t=1172)

troy 10-26-2011 09:15 AM

Call log
Can anyone tell me why my call log button on my 9620 phone does not light up when the call goes to voicemail? If i call it and hang up while the phone is ringing the call log button will light up and it will log the call as a missed call but if i call it and let it send my call to voicemail it doen't log it. Is this just the way it is?

Thank you

mskinner 10-27-2011 08:01 AM

That is not working as designed. Please submit a ticket with your local repair organization.

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