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-   -   Interaction Center chat - blind copy BCC (http://support.avaya.com/forums/showthread.php?t=546)

uncleavaya 01-27-2011 03:30 AM

Interaction Center chat - blind copy BCC
Is there any possible way to EASY way get CC of all chat transcript sent to the customer ?
Want to add blind copy bcc as e.g "chattranscript@mydomain.com" into all chat transcript that are sent.. then I could easy distribute email transcript to dep leaders for reviews, Quality & Assurance.. etc

k2cinswedenab 01-27-2011 07:06 AM

Possible workaround here:

johns1224 04-27-2017 07:42 AM

Thanks for the reference, k2cinswedenab!

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