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Issue launching Softphone
Unable to launch Avaya One-X Agent:
Description: Stopped working Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: onexagentui.exe Problem Signature 02: 2.5.50022.0 Problem Signature 03: 53108718 Problem Signature 04: System.Configuration Problem Signature 05: 2.0.0.0 Problem Signature 06: 530f044f Problem Signature 07: 278 Problem Signature 08: 14 Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW OS Version: 6.1.7601.2.1.0.256.4 Locale ID: 1033 Submitted a ticket with Avaya, but issue has never been resolved. |
What version of Windows? What version of oneX? SIP or H.323?
Reinstalling the application would be my first thought. Make sure .NET Framework is installed. |
Take a look at this article from Microsoft: https://support.microsoft.com/en-us/kb/956762
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This is not necessarily Avaya OneX Agent issue. It could be OS or .NetFramework issue. do you have this problem on a single PC, or multiple PC? do you still have this problem after re-installing a fresh OS and required .Netframework?
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