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-   -   IPO Server Select Secondary voicemail is down (http://support.avaya.com/forums/showthread.php?t=14482)

takah 07-14-2021 12:00 PM

IPO Server Select Secondary voicemail is down
Hi there,

I have two IP Office Server Select Primary and Secondary on Version Build 18.

Secondary Server has voicemail alarms --> Voicemail pro/Lite fails to correct to the

Control Unit.Incorrect password.The Occurrences counter is going up and under Voicemail Type shows none.

I tried load another OVA Version build 209 and I had the same problem.

I read something about use 31 characters for voicemail password under Security settings and this password has to match the Voicemail Password under Web Manager -->Applications-Voicemail Pro-System Preferences-Voicemail password.

The Voicemail password is gray out.

Any ideas.

hanlo4 08-09-2021 07:18 AM

On initial setup the password is set on ignition. You may need to make sure you have the admin rights to change the password for this. Because I have ran into this issue before and the password also has to be exactly 31 chars too. No more no less.

takah 09-02-2021 12:43 PM

Thanks Hanlo4 for your response.

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