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-   -   Bridged-Appearance and Microsoft OCS Interaction (http://support.avaya.com/forums/showthread.php?t=1071)

hcmopsavaya 09-16-2011 10:56 AM

Bridged-Appearance and Microsoft OCS Interaction
 
The setup:
Avaya Communication Manager (CM) 5.2.1
Avaya Application Enablement Service (AES) 4
Microsoft Office Communicator Server (OCS)
all desk phones are IP (4621 & 9640)

We're running the OCS desktop client and it works well. We recently found that bridged-appearances behave differently than regular call-appearances.


Problem:

Calls answered on bridged-appearances can't be disconnected from the OCS client.


Any suggestions, thoughts, comments (poems?) would be greatly appreciated.



:cool:
Thanks in advance,
paul.kahn@highbridge.com

djiang 10-03-2011 03:57 PM

Please collect the list trace/remote access and contact Avaya service desk to log a ticket


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