ACCS - Transfer call to another skillset queue

[mstasi]

Hello Everyone,

Im just working on migration my customer from IPOCC to ACCS and I have following case:
I have menu with DTMF options...

[slubbe]

Hi all,


We are trying to get the email working in Avaya ACCS 7.1.0.3 using O365 but we keep on getting Logon Failure: Unknown Username...

[coole]

Can you configure a hunt group in the IP Office server to queue calls if the ACCS server goes off line ?

How do you route calls to the Hunt...

[evargh]

We would like to know whether Contact Center Multimedia Open Interfaces -Agent Interface is available for Aura Contact Center Select (ACCS)
...

[evargh]

Is it possible to control agent device using CCT SDK if agent is using Agent Desktop Application.

we are proposing ACCS. Customer want to...

[agrace]

I'm trying to route a call to a variable that I'm getting back from a AEP application. The problem that I'm having is that I can't assign the intrinsic...

[wkirk]

Can someone give a good simple explanation of what each dialer does, how they differ and if the work differently on the IPO CC and the ACCS - pretty please!...