We would like to know whether Contact Center Multimedia Open Interfaces -Agent Interface is available for Aura Contact Center Select (ACCS)
Is Agent Interface web service supported by ACCS.
I found CCMM Open Interfaces for AACC, But could not find for ACCS.
We need to develop an application to handle email contacts using SDK.
Thanks in advance.
Is Agent Interface web service supported by ACCS.
I found CCMM Open Interfaces for AACC, But could not find for ACCS.
We need to develop an application to handle email contacts using SDK.
Thanks in advance.
Comment