Hi
A client is receiving pranks calls from a specific phone number. We know the number belongs to an actual person, not a scammer. Most...
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Block Specific numbers
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Can an Agent Receive a Call Now?
Here are the conditions:
The agent is . . .
- logged in
- set to “auto in”
- in an “available” state
- not
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Incoming routes for multiple SIP Lines
I have an IPO 8.1 V2. I have configured 3 separate SIP lines and they register and work well for outgoing and incoming calls. I created 3 different incoming...
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Phone Not Ringing (1st Call Appearance Only)
Phone set type 9611G
Type selection is: 9630
Problem: An incoming call hits call appearance button 1, but does not ring the phone set. ...
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