Hi, Community!
We have a CRM that manages the calls using Asterisk and Avaya Commutator. Now we are upgrading to Avaya IP Office + Avaya Workplace....
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IP Office expansion System
HI
Please assist how to convert an existing IP500 V2 to Server Edition Expansion System (V2). We are planning to decommission the IP office 500v2...
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Avaya Aura - Transfer incoming call back to the trunk (to outside/mobile number)
Hi,
I created an extension and linked it to a mobile/outside number for transferring calls. The transfer works flawlessly when I call from...
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AA Greeting Does Not Play When Called
Hello,
I have an After Hours greeting that is not being played when callers call into the office after business hours. It is simply dead...
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IP Office11.0 Downloading and Installing Service Packs
Since we got IP Office last year during the summer we have not performed any patching or installed any Service Pack that supposedly would help us tremendously...
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SBCE and IP Office Renewing Certificates
Hi,
I am encountering hiccups renewing the certificate for both our IP Office. Our certificate expired on Aug 29. I found the paths and...
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IP Office Self Administration User Login Incorrect
Hi,
Needless to say the company we paid to upgrade our work phones did a less-than-OK job and left us with a lot of questions unanswered,...
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Application Server IP Office 11.1 server connection failed
We recently followed the upgrade steps for 11.1 version of application server running centos 7. We have it is running on a VM and when upgrading the system...
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How to use Analog Trunks on Expansion System from Primary Server? (IPO-SE-Select)
Hi all, this is my first post in this forum and I'm also new in IP Office Platform. I'm trying to configure an IP Office Server Edition Select system...
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Can't Access Auto Attendant Settings
I need to re-record the auto attendant menu on my 1400 series phone. I should be able to access that menu by dialing the extension 7841, according to...
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IP Office Line Text Field
It would be really nice if a text field can be added to Lines so Telco Provider and Circuit ID info can be saved on the line itself.
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Custom sound for Avaya Vantage on IPO 11
I want to add my ringtone in Avaya Vantage on IP Office 11 release
In file K1xxSupgrade
SET RINGTONES "Apple.wav=http://xx.xx.xx.xx/sound/apple.wav"...
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