Getting 'Error loading PluggableConnectorInitialize class...' in IVR Logs

[avc874213218064]

I have share my observations regarding this issue as our exception calls are increasing day by day so we want to know for what reasons we are facing exception...

[avc872017789852]

We are experiencing exceptional calls while getting "No call info available for extension" in IVR. After that one error processing request called...

[bdalei]

Hello Team,
I am developing a IVR speech application, all prompt nodes contain TTS file, after deploying the war file on AAEP...

[ellenl]

Hello all,

Anyone out there who has integrated you Contact Center software with Epic EMR 2014 or 20154 Resolute Hospital and Professional...

[mrossk]

Good Morning,

we're having an IVR Server running with a T1 CAS.
right now, the old PBX (Nortel Meridian) simulates 24 Analogue Channels...

[mzaki]

Hi All,
I made a task flow with an IVR script, the call disconnects once it reaches the IVR without even playing the IVR announcement.
when...

[shedri]

Our contact center is looking to implement a survey tool, InMoment, to our existing groups. Unfortunately not all groups will be getting this new function....

[kgerhold217]

I am having an issue with transferring to an external destination as a short code on Voicemail Pro when my task has an IVR in the call flow. When I go...

[hanco13]

Hello,

I am fairly new to Avaya and telephony in general. Hopefully I am asking the correct question. After looking around, I was unable...