Vector Variable Reporting

[ddrumm]

We utilize vector variables, with global scope, to control call flows. I would really like a means to provide information on the current value of these...

[clantb]

I have a bunch of aux reports I want to put into Excel and be able to run a pivot table to find out how often people are over on lunch and break and stuff...

[covar]

I'm running on IP Office Contact Center 9.1.22 and I've struggled with reporting features. Finally I got reports that kind of show information from the...

[covar]

Hi,

I have IPOCC 9.1 running. On one specific Supervisor PC i'm getting an error when trying to access Contact Detail reports or Historical...

[covar]

Hi.

I have an IPO CC 9.1 running. We've managed to get it working after some issues while installing it. However, we're into the report configuration....

[oiduran]

Hi Guys!

We have problems with the report automatic with copy email. Do you know any solution?

[harled]

I'm looking for an easy way to gather routing data for vectors. I have about 100 of them and i am hoping not to display each one of them and write the...

[lnesje]

VP custom report.
I want to make a custom VP report which collect calls that has chosen a specific "node entry" which is defined in "Activity...

[rellerbrock]

Is there a document that describes what each field in CCE 4.0.1 Reporting is displaying?

For example
TotalInteractionsArrivedThisInterval....