import report from .rpt file then modify selection criteria

[wooda1]

I am trying to figure out Avaya Contact Center as a new user.
(It was suddenly handed tome when the former support person was in a motorcycle accident)...

[lcontr]

Hi,

I am trying to add images to e-mail templates using html.

I set the template path on te AAAD.

then,...

[kwiatk27]

Just upgraded to CM 6.2, SMGR 6.2...

I'm trying to add a few station templates so my techs can create new stations. When I'm trying to...