Confirm all hardware is compatible with R11, get migration licenses and any new licenses from Avaya
Use Manager to format and recreate the SD card on the release you want to go to.
Get the license .xml file from PLDS and rename it to PLDSkey.xml
Pull the current config from the running IP Office, and name the file config.cfg
Put PLDSkeys.xml and config.cfg files on the SD card in the Primary folder.
Make sure the current IPO is on at least 8.1(73) - if lower you need to upgrade to 8.1(73) or any 9.0 before upgrading to R11
Pull power to IPO. Swap cards. Power up. Wait for longer than normal boot up process as the system is upgrading itself.
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