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Old 06-07-2018, 11:56 AM
under19 under19 is offline
Join Date: Jul 2017
Posts: 7
under19 has 11 reputation points

Originally Posted by thiel2 View Post
On the User, there is a Short Code tab. Add 9N / Dial / N / {the correct ARS for that user} on a per user basis.

You can use User Rights and assign to appropriate user. Make one for DID users and one for Main number users. Add the correct 9N short code to the Short Code form of the User Right, and be sure to select "Apply User Rights Value" at the top of the page (often gets hidden and forgotten when the form scrolls down to allow you to enter the codes)
I will get with the customer and try this out. Thank you very much