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Old 01-17-2013, 07:17 AM
pdgavin pdgavin is offline
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Default Call waiting on avaya ip office 500 v2

In order for the caller to hear a busy signal you have to remove all but one call appearance or keep 2 but reserve the last one for outgoing only and get rid of voicemail coverage, turn voicemail coverage off, this way if they are on the phone it cannot receive a second call and the caller will hear a busy signal.

Pete
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