If this is a AACC solution then you can add UUI information to the call using HDX and the CCMS WebServices. Please refer to 44400-510_05.02_AACC_Configuration—Orchestration_Designe r_Application_Development for instructions on how to use the ContactService WebServices.
Last edited by hergenmuelle; 08-14-2014 at 02:09 AM.
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