Hello Team,
Hope you are doing well. I need "ASyncRestHandling" Sample orchestration designer Application. I checked the sample...
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Need "ASyncRestHandling" Sample Application
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WebSocket interface for Avaya Aura Application Enablement Services
Is it possible to call WTI AES directly from webbrowser websocket API?
WTI AES API requires the websocket to send basic and bearer authorization...
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Cannot login Agent from AES WTI Websocket API
Hi,
When I try to login agent using SetAgentState I'm getting Validation error from server side.
Payload:{"requestedAgentState":...Last edited by psampath; 04-23-2025, 03:52 AM.
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No call info available on extension issue
We are getting this error repeatedly, however, this issue is occurring frequently and we are unable to find the solution as the IVR is getting completely...
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Getting 'Error loading PluggableConnectorInitialize class...' in IVR Logs
I have share my observations regarding this issue as our exception calls are increasing day by day so we want to know for what reasons we are facing exception...
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TSAPI License Usage (AES and Verint Integration)
how to count the license usage of TSAPI?
i have integrated AES with Verint, i have done clean up the unused station on Verint but upon collecting...
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How to check on AES if ClamAV is running or not
When we run the command as systemctl status clamd @ scan, the system responds as no service, does that mean that ClamAV is disabled?
We...
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Oceana trying to route call while agent already has one call
Originally within Oceana implementation guide, Oceana skill should have multiple call handling disabled.
In our case, the issue we have...
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(SA8481) - Replace Calling Party Number with ASAI ANI -- licensed feature?
Hello -- I am trying to get the SA8481 feature to work and am having difficulties.
I have been told that, as of CM 6.3, a license...
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Salesforce AES Open CTI connector
Hi,
I am trying to connect Salesforce and AES in line with the following document :
https://downloads.avaya.com/css/P8...
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AES - TSAPI API clarification
Hi,
We are doing a poc by using AES - TSAPI SDK and need to clarify some doubts.
1.What is the difference between cstaMakeCall and...
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UUI not received from CM for SIP call
Hi,
We are doing a test call/poc to check whether we are able to receive User-to-User (UUI) sent by 3rd party sip dialer and received in TSAPI...
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UUI not received from CM for SIP call
Hi,
We are doing a test call/poc to check whether we are able to receive User-to-User (UUI) sent by 3rd party sip dialer and received in TSAPI...
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why & when AES sends csta monitor end event - CSTAMonitorEndedEvent
Hi,
We had written a c++ server application which uses TSAPI API's - registermonitor VDN and subscribe unsolicited events.
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