Avaya AES Websocket device monitoring is not working

[avc998984536712]

Once the WebSocket connection is established, we attempt to start monitoring a specific device. However, after sending the device monitoring request,...

[avc984853235094]

Hello Team,

Hope you are doing well. I need "ASyncRestHandling" Sample orchestration designer Application. I checked the sample...

[psampath]

Is it possible to call WTI AES directly from webbrowser websocket API?

WTI AES API requires the websocket to send basic and bearer authorization...

[psampath]

Hi,

When I try to login agent using SetAgentState I'm getting Validation error from server side.

Payload:

{

"requestedAgentState":

...

[avc874769614550]

We are getting this error repeatedly, however, this issue is occurring frequently and we are unable to find the solution as the IVR is getting completely...

[avc874213218064]

I have share my observations regarding this issue as our exception calls are increasing day by day so we want to know for what reasons we are facing exception...

[avc872017789852]

We are experiencing exceptional calls while getting "No call info available for extension" in IVR. After that one error processing request called...

[dtyand]

how to count the license usage of TSAPI?
i have integrated AES with Verint, i have done clean up the unused station on Verint but upon collecting...

[sato15]

When we run the command as systemctl status clamd @ scan, the system responds as no service, does that mean that ClamAV is disabled?

We...

[aismail]

Originally within Oceana implementation guide, Oceana skill should have multiple call handling disabled.

In our case, the issue we have...

[vragosta]

Hello -- I am trying to get the SA8481 feature to work and am having difficulties.


I have been told that, as of CM 6.3, a license...

[amitc]

Hi,

I am trying to connect Salesforce and AES in line with the following document :

https://downloads.avaya.com/css/P8...

[mamb]

Hi,
We are doing a poc by using AES - TSAPI SDK and need to clarify some doubts.

1.What is the difference between cstaMakeCall and...

[mamb]

Hi,
We are doing a test call/poc to check whether we are able to receive User-to-User (UUI) sent by 3rd party sip dialer and received in TSAPI...

[mamb]

Hi,
We are doing a test call/poc to check whether we are able to receive User-to-User (UUI) sent by 3rd party sip dialer and received in TSAPI...