RE: UUI not recieved from CM for SIP call
On the agent phone are you checking for uui by using the uui-info button? If so have you changed the COR to allow UUI IE data?
On my system, I could only reliable get UUI info from SM to AES to CTI if in CM I put a collect digit step that used a variable that was set as type "asaiuui", local, and the correct digit length.
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