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Old 02-16-2011, 03:27 AM
ahmed1 ahmed1 is offline
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Join Date: Nov 2010
Posts: 17
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What is the Type of extension you are using:

Pure SIP (or)
SIP phone with CM features ( SIP phone with optim station on CM)

For Pure SIP - after creating a User on System Manager (without CM features) , you dont need to configure anything except the User name / IS on your SIP UA (x-lite, SJ phone).

For SIP phone with CM features, you need to check the traces on Session Manager using the command:
#traceSM -x

and identify what is happening.
If you see the User defined as @unknow in the SIP traces then you have to configure the following forms on the CM:

ch public-unknow-numbering
ch private-number

Add the SIP trunk you are using with prifix to allow the User name identifies on the traces.
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