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Old 07-02-2012, 03:44 AM
serhatitu serhatitu is offline
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Join Date: Jun 2012
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Default AVAYA PDS 4.0 to see "Recalls" in PDS Supervisor Program

Hello,
is it possible to see recalls in PDS supervisor monitor screens (Not in unix screens).?
Our team leaders uses PDS supervisor program.They can see Phone calls left below Job Details menu but they cannot see the recalls.
I can see this in unix window but they do not use these screen , they use PDS Supervisor programs.
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