Welcome to the Avaya Support Community Feedback Forum!!!

[jharling]

If you have an idea, suggestion, comment, complaint or some feedback about the Avaya Support web site, we want to hear from you. Please start a New Thread or respond to an existing discussion to share your feedback.

This forum is actively monitored by Avaya Support website team members. Expect a response within 1-2 business days when your question, comment, or website feedback suggestion is posted here.

Thank you for your interest!!
- Jeff

[yakulis]

Where is the Orchestration Designer Forum?

[stein71]

Can the callpilot 4.0 support a windows service pack 2 upgrade?

[vbulletn]

As this channel of communication is not set up for technical assistance, I can direct you on how to register for support via the Avaya Support Website. Create a logon ID today by navigating to the Avaya Support Website https://support.avaya.com – click on REGISTER NOW.

[stein71]

I am all ready registered. The reason I put this here is no one either knows or is willing to say as the product is no longer supported. I thought some one else out there might know.

[rbrookes]

If you haven't already, I'd recommend posting your question in the "Messaging" forum or the Channel Partner CallPilot forum, depending on which forums you have access to.

Messaging: https://support.avaya.com/forums/forumdisplay.php?f=4

CallPilot: https://support.avaya.com/forums/forumdisplay.php?f=54

[pjolly]

The web based support is very disappointing. The hoops one has to go through to have a single, simple question answered is ridiculous. I am sorry they have changed. What once took 5 minutes, now has taken over an hour, over the course of 2 days...and still no answer.

[nherman]

I am sorry to hear that your experience hasn't provided the results you were expecting. I'd like to help ensure you find what you are looking for and would also welcome any feedback you hae regarding the site. Please email me, [email protected], let me know what it is you were looking for and I will do my best to help get what you need. If you'd like, please also include any feedback/suggestions within your email.

Best Regards,
Natallee

[mharwo]

this site is very unhelpful. I AM logged in and when i click on create service request it says that only members/customers who are logged in can use the option. I AM LOGGED IN>. it says, "Welcome Melissa" doesn't that mean i am logged in>?>??? Now i will have to wait until tomorrow to get a service request in when the Rep calls me back since i had to use the phone and request a call back. unacceptable

[werickso]

Account is still Pending Approval

Your user id is still pending approval by your company administrator. Today, users in this status cannot use ticketing. We are looking at expanding this functionality, but I'll contact you directly about your account status.

[sharm228]

Unable to reply on POSTS

Hi,
I am unable to reply on POSTS
earlier my rank was whiz but now i am a Junior Member,
I am not sure what happened.
Can anyone help me out with it.

[ramos214]

Is there a way I can change my username? Thank you.

[bruhn1]

BCM 50, vs Business element manager

with even an hour chat session today, still cannot find a backdoor login to BCM50 ( three boxes) with unknown passwords. chat at support was unable to help me with "exception occurred when trying to connect,,,, cannot log on to device Please check user ID and password and try again." windows 7 laptop, with Java vs.6 update 16, build 1.6.0_16-b01, ... All three units ping okay from OAM port!!!

[avc860945872726]

Had to create a new account, because my company email account password expired. Go to change password and the site just keeps saying failed to reset password. No other reason, no other links or avenues to resolve.
So poor.

zz0.81e1g33hvdezz

How is above helpful