CM 7.0 Upgrade

[aleks43]

upgrade from 6.3 to 7.0

Hi all
I have avaya media gateway s8300d. And system platform 6.3.7.0.
Communication manager version 6.3.0.141 is deployed on platform systems. I need to upgrade to version 7.1.3.
But if I make a full backup and try to restore it, then in ACA I get all the fields empty. Tell me what could be the error.

[mlombardi1]

Communication manager version 6.3.0.141 is deployed on platform systems. I need to upgrade to version 7.1.3. But if I make a full backup and try to restore it, then in ACA I get all the fields empty. Tell me what could be the error.

After restoring the CM backup, execute "reset sys 4". Translations are loaded into running memory upon software reset.