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Old 12-02-2010, 01:38 PM
krabu krabu is offline
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Default AVP Web login problem

Hi All,

I have a problem with Avaya Voice Portal 5.0 Web login .... after some time of not using it, not logging into the AVP Web, I need to change some settings but my Web login is not working. When I enter my Web login/password, AVP returns that the login and password is not correct:

Sorry, that Username and Password did not work.
Please try again.


But I am definately sure my Web login is correct:
The strange thing is that I am able to change the password on the:
https://VPMS/VoicePortal/pages/changepwd.jsf page and it's changed without any problems but when I attempt to log on - I still get the "Sorry, that Username ...."

It seems that the web access is locked. I have full console access. Is there any way to unlock the web login password?

Any Help would be greatly appreciated.

Regards
Mat
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  #2  
Old 12-09-2010, 03:45 AM
P2 P2 is offline
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Hi Matt,

I suggest you to open a Support tkt for this issue, Services team uses the Avaya Account to login to webpage and reset/unlock your password for the VP webadmin.
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