Dial 9 before entering the required number

[ali85]

Hi ,
can some one help me in this ?

i want to force the employees to press ( 9 ) before calling numbers outside the office .

where should i configure that ?

also i created user rights and its not working properly.


Thanks

[pdgavin]

If you are doing this for all users you would probably want to make it a System Short code. You would probably want to get rid of the system short code ?/./dial otherwise this will cancel out the requirement for 9N short code.

Sorry to hear you are having problems getting user rights working.

Pete G.

[alestra2012]

i had the same problem like you

firstable you should have a short code

9N
dial
N
line: ARS_1

then use a ARS and called ARS_1

inte ARS _1 active the checkbox second dial
and use for example a dial plan if i want to ave an international call ( from mexico to EUA )

001XXXXXXXXXX
dial
001N
line:0 = the line in ur E1 if is ur case

then go to user rights , / user rights membership / and check the station

and make a test. then add the others if this works

if ur need more help send me a email and i send u screens about it , i had the same problem and i resolved it

[imran7]

I have ip office with updated 8.1 (43) and i simply want to block national and international calls. i means to say want to block 0 and 00 , but i have set prefix for outgoing call is 9 and then external call.Would you like to send me the screen short how to set if within ip office in the system or per user extension.Thanks


if you send on my email, Yasirb4u2003@yahoo.com