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Old 03-23-2017, 11:53 AM
moeesfahani moeesfahani is offline
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Default IP Office upgrade/ Migration to R10

This is a multilayer question.
We have a customer with IPO 500v2 R9.0 with Embedded Voicemail and IP endpoints. Licenses are ADI type.
They are moving into a new office. We are providing them an IPO 500v2 R10 with Voicemail Pro.
My question is, how can I transfer their existing IP endpoint licenses to new R10. Do I need to upgrade their R9 IPO first to R10, before transferring the licenses?
Do I need to have both IP Offices under the same Soldto number in order to transfer licenses?

Thanks for your comments and help in advance.
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