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Old 06-06-2014, 01:31 AM
kshah23 kshah23 is offline
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Post IPOCC IVR Language Packs

We have a customer who is looking to integrate the IPOCC IVR with a CRM database and play back the contents of a specific entry in the DB to the customer.
Now, the catch here is that they want to play it back in Hindi and Gujarati. So, is it possible to deploy a language pack on the IPOCC IVR to get this functionality? like how we do it on the Experience Portal..

Thanks in advance...
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Old 06-20-2014, 10:15 AM
callanr callanr is offline
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Not at this time - we support english only today, but will be adding additional language support in the next major release.
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Old 12-05-2017, 08:08 PM
thoinn thoinn is offline
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Hi every body, i'm facing same case. any latest update on this ? Many thanks!
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Old 01-06-2018, 06:19 PM
reyes198 reyes198 is offline
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Hi , i make it work on spanish by installing the Language package and modifying the VCSPEECH RECOGNITION on the Windows Server.
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