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#1
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Hi All,
I observed 'custom' directory is not present in /var/www/html. I have loaded 'survivable_remote_embedded' template on S8300D server. If I upload jpeg image using 'IP Phone custom file upload' option then system reports "success". But it only creates a file with name 'custom' in /var/www/html directory. When I reboot phone it doesn't download the jpeg file. I can see my screensaver with http://utility_IP_address/custom. As the root login password is unkown to me, I can't create custom directory in /var/www/html & place screen saver image there. If I need to upload screensaver image, how can I do? I have already installed both 6.1.0.1.8 & 6.1.0.2.8 utility patches of PCN 1831. I believe the utility patches 6.0.0.1.9 & 6.0.0.2.9 mentioned in PCN 1761 are not required. Request you all to kindly help me. Thanks & Regards, Murali G |
#2
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Thank you for contacting us.
Request you to please verify the support associated with the Site ID/Sold To/Functional Location that this phone is registered - We would need the following details to further get you assistance from the concerned engineers - Company Name - Site ID/Sold To/ Functional Location - Phone Model - For easy assistance, please go to support.avaya.com and raise a Service Request Thank you again |
#3
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I'm Have the same problem
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#4
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This isn't fixable without Avaya. You are correct by default you don't have the root password. Avaya will provide it for a fee.
I gave up on it, moved all my stuff to a web server I did have root level access. renamed "custom" to custom.jpg and the screensaver worked. |
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