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#11
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Look at the different tabs and look for call-forwarding. Maybe it call forwarding with change feature-access-codes too. Like *xx to active all calls busy or *xx for all calls forwarding and *xx to deactivated call-forwarding on that phone. You will have to do this on the phone itself.
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#12
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Found it, thanks alot. How do I close a ticket?
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#13
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Log in to Avaya support and click on your service request you put in. Click on add an update and document you want to close this ticket and submit.
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