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#1
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Is there a way to control what an agent sees displayed on their phones? CCE 9650 phones and we want them to only see the skill of the incoming call.
Last edited by abneyt; 09-05-2017 at 02:16 PM. |
#2
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![]() Quote:
and what Avaya flavor are you running?
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Thank you, Bill Marzahn Telecommunications Administrator Neighborhood Health Plan of Rhode Island 299 Promenade Street Providence, RI 02908-5720 401-459-6677 (Direct "Find-me" Line) |
#3
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CM 6.3 They are seeing the name on the incoming trunk group
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#4
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First of all I regret that I took so long to answer.
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Thank you, Bill Marzahn Telecommunications Administrator Neighborhood Health Plan of Rhode Island 299 Promenade Street Providence, RI 02908-5720 401-459-6677 (Direct "Find-me" Line) |
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