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Old 01-22-2019, 07:02 AM
janar3 janar3 is offline
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Post Equinox for IPO using ASBCE

Able to register the Equinox using TLS via ASBCE to IPO. Inside LAN using local IP address, all the features are working fine.Having trouble in getting the presence and contacts for equinox client connected via external network. The suggested ports are added in DMZ relay service.

Any suggestions is much appreciated.

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Old 01-22-2019, 11:25 AM
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mlombardi1 mlombardi1 is offline
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What's the Presence server? oneX Portal?
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Old 01-28-2019, 06:50 AM
somer10 somer10 is offline
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Presence and contact searching is done via port 443.

Check if this port is fwd on your firewall.
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Old 06-17-2019, 10:43 AM
nogue17 nogue17 is offline
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Hi Janar3, you need allow port 411 TCP on customer firewall for presence to work fine. Here in our customer we allow all ports presented on matrix document, but we need to allow this port 411 for this service.
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