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Old 05-15-2016, 09:02 PM
rdagur rdagur is offline
Join Date: Dec 2014
Posts: 49
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Default ipocc communicator goes hang

hello all ,
my customer using IPOCC having 80 voice agents everything is going good except facing a regular problem .
agents use communicater with IPOCC UI goes hang on a live call at that time agents able to do everything in pc but call show progress time agent unable to call end /transfer .
we need to restart pc and login again .
window 7.
4 gb ram.
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Old 05-25-2016, 04:46 AM
clishman clishman is offline
Join Date: Oct 2012
Location: Bury - UK
Posts: 53
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We have IPOCC running with communicator in our office and haven't had a problem. We're testing IPO V10 at the moment but it was working on 9.1.6

What IPO firmware are you on?
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Old 05-26-2016, 08:50 PM
rdagur rdagur is offline
Join Date: Dec 2014
Posts: 49
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hi clishman thanks for your reply .
we are using 9.1.6 .
we implement more then 10 ipocc sites all are working fine only one site we are facing this issue since last 3 months . issue start after upgrade ipocc 9.0 to 9.1.6.

description:- 80 agents .
ipocc ---------9.1.6.
ipo server----9.1.6.
ipo 500 v2----9.1.6.
user pc-----window 7.
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Old 03-02-2018, 08:40 AM
balan18 balan18 is offline
Join Date: Feb 2018
Location: Saudi Arabia
Posts: 5
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Unhappy Same Hang for IPOCC WebUI in chrome web browser

I am also facing Hang issue for IPOCC WebUI when using chrome web browser. My IPOCC is 10.1.1. and Google chrome is 64.0
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