Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-25-2012, 02:18 PM
rossig rossig is offline
Member
 
Join Date: Aug 2010
Posts: 5
rossig has 10 reputation points
Default AACC 6.2 HA : rebuild standby server but cannot update info in server config

AACC 6.2 SP5 RU1,2,3 : HA in AML.
The active server crashed (server A). It is a lab system...
Switch manual on standby to define it as new active (server B).
Re-install the server A with same config and patches level. Goal is to define A as standby.
Shutdown B.
Backup B (DB CCMS and ADMIN) and restore on A (DB CCMS and after ADMIN, I don't try ADMIN first then CCMS)
Run server setup config on A to change the CLAN and ELAN IP : not possible to modify, remain in gray.The manage IP info are present, wrong.
In HA utility, the IP for active, standby and manage are ok.
Restart of the server does not change.

What can be wrong ?

Thank you in advance for an asnwer

Last edited by rossig; 09-25-2012 at 02:34 PM.
Reply With Quote
  #2  
Old 09-25-2012, 10:53 PM
stphnwd's Avatar
stphnwd stphnwd is offline
Brainiac
.
 
Join Date: Jan 2011
Location: USA
Posts: 52
stphnwd has 10 reputation points
Default

So server A was active and then crashed?
Was automatic switchovers enabled?
Is server B now active and fully up and able to process contacts?

Not sure what you me here:
"Run server setup config on A to change the CLAN and ELAN IP : not possible to modify, remain in gray.The manage IP info are present, wrong."

What is wrong all three addresses?
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 12:04 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.