Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 06-11-2015, 03:33 AM
claud4 claud4 is offline
Whiz
 
Join Date: May 2015
Posts: 34
claud4 has 11 reputation points
Default Changing control unit

Hi

We have changed main IP office unit after crash , and put same SD card on another unit .
Old unit was version 6.5 and new one is 9.0

Everything is working fine , but when I open configuration everything is locked and I cant change anything .

A screenshot attached .

Can anyone help .

Claudion
Attached Images
File Type: jpg Avaya1.jpg (18.1 KB, 9 views)
File Type: jpg Avaya2.jpg (21.9 KB, 10 views)
Reply With Quote
  #2  
Old 06-11-2015, 09:44 AM
fwilkepcs fwilkepcs is offline
Genius
 
Join Date: Nov 2013
Location: Germany
Posts: 360
fwilkepcs has 18 reputation pointsfwilkepcs has 18 reputation points
Default

Try to reset you security settings. Look at the title bar of your Manager window. You see that your Administrator user is not linked with the Administrator role but "Unknown"
Reply With Quote
  #3  
Old 06-11-2015, 01:10 PM
havel3 havel3 is offline
Guru
 
Join Date: Nov 2012
Posts: 148
havel3 has 15 reputation pointshavel3 has 15 reputation points
Default

If it is not the security then you have a older manager, the 6.0 manager displays version 8.0.
Reply With Quote
  #4  
Old 06-11-2015, 02:13 PM
claud4 claud4 is offline
Whiz
 
Join Date: May 2015
Posts: 34
claud4 has 11 reputation points
Default

Thanks .
I will try it .

Claudion.com
Reply With Quote
  #5  
Old 06-13-2015, 03:48 AM
claud4 claud4 is offline
Whiz
 
Join Date: May 2015
Posts: 34
claud4 has 11 reputation points
Default

Thanks , it worked after security settings reset . See the details here . http://htsqatar.com/avaya-ip-office-...ration-locked/
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 10:27 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.