Avaya Support Forums  
HomeContactsHow To Buy

Go Back   Avaya Support Forums > Small and Medium Business Communications
Reload this Page IP Office 10.1 with 1408 digital sets
FAQ Forum Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-28-2018, 08:12 AM
sthomen sthomen is offline
Member
  
Join Date: Jan 2012
Posts: 4
sthomen has 10 reputation points
Exclamation IP Office 10.1 with 1408 digital sets
Trying to load up a new system and the 1408 digital sets come up with 'file access error'. When watching in monitor the file it is trying to open is 1408R48.bin. I cannot find this file anywhere. I have found 1408_1416_R48.bin but that's not working. Even renamed that to the one the phone is looking for but still fails to open the file. Am I going about this wrong? Or does anybody know where to find the specific file the phone is looking for?

Thanks!
Reply With Quote
  #2  
Old 02-28-2018, 05:26 PM
thiel2 thiel2 is offline
Genius
  
Join Date: Apr 2013
Posts: 362
thiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation points
Default
Use Embedded File Management to Upload System files, see if that gets the missing file to your SD card.

Are you sure of the file name? I see 1400R48.bin but not 1408
Reply With Quote
  #3  
Old 03-01-2018, 06:03 AM
sthomen sthomen is offline
Member
  
Join Date: Jan 2012
Posts: 4
sthomen has 10 reputation points
Default
I wrote that incorrectly, it is 1400R48.bin but I don't see that file on my SD! You have it? Can you send it to me somehow?
Reply With Quote
  #4  
Old 03-01-2018, 06:47 AM
sthomen sthomen is offline
Member
  
Join Date: Jan 2012
Posts: 4
sthomen has 10 reputation points
Default
Ok, I found the issue...we were using the lite version to upgrade the system to 10.1.1 and it didn't have the bin file we needed. The full version does! Thanks!
Reply With Quote
Reply

Tags
1400r48, 1408, ip office

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Hybrid Mode Hybrid Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 12:17 AM.

Avaya Support Forums - Archive - Top

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.