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Old 08-28-2015, 05:28 AM
brown714 brown714 is offline
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Unhappy Per Station CPN - Send Calling Number not functioning as expected for a station

Hello,

I'm fairly new to configuring Avayas.

I am attempting to set up an extension,3366, that has the outgoing caller ID blocked and have set the "Per Station CPN - Send Calling Number" feature on the station to `r`.

This extension has an appearance 3366 on my station and the "Per Station CPN - Send Calling Number" feature only comes into effect when I apply it to my station (I used `list trace station` to understand this that my station is the one using the appearance).


How do I block caller ID for outbound calls made from an appearance on my station? Or how do I block caller ID on all outbound calls from this extension globally on the system?





Any assistance is appreciated.


Thanks,

Matt

Last edited by brown714; 08-28-2015 at 06:21 AM.
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Old 01-27-2016, 03:27 AM
arahamanshar arahamanshar is offline
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Hi Matt,

you can use Mask CPN/Name for Internal Calls in the COR settings page. But this is only for internal calls

Also you can use FAC Per Call CPN Blocking Code Access Code:

Or restrict it on outbound calls over trunk by using Per Call CPN Blocking Code on the trunk page

thank you,

Abdul Rahaman Shariff
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Old 02-11-2016, 05:48 AM
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marzahn marzahn is offline
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Solution Delivered Use the Public Unknown Table

Quote:
Originally Posted by brown714 View Post
Hello,

I'm fairly new to configuring Avayas.

How do I block caller ID for outbound calls made from an appearance on my station? Or how do I block caller ID on all outbound calls from this extension globally on the system?
Matt:
I tell our carriers that I want to control all out-pulsing. And I send the main listed number (MLN) out with calls from non-call center phones and the call center pilot number with agent out calling. I use the Public Unknown table for this. Does that answer your question?
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Thank you,
Bill Marzahn
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Neighborhood Health Plan of Rhode Island
299 Promenade Street
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401-459-6677 (Direct "Find-me" Line)
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