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Old 07-14-2021, 12:00 PM
takah takah is offline
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Default IPO Server Select Secondary voicemail is down

Hi there,


I have two IP Office Server Select Primary and Secondary on Version 11.1.1.1.0 Build 18.


Secondary Server has voicemail alarms --> Voicemail pro/Lite fails to correct to the

Control Unit.Incorrect password.The Occurrences counter is going up and under Voicemail Type shows none.


I tried load another OVA Version 11.1.1.0.0 build 209 and I had the same problem.


I read something about use 31 characters for voicemail password under Security settings and this password has to match the Voicemail Password under Web Manager -->Applications-Voicemail Pro-System Preferences-Voicemail password.

The Voicemail password is gray out.


Any ideas.
Thanks,
Moe.
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  #2  
Old 08-09-2021, 07:18 AM
hanlo4 hanlo4 is offline
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Location: Altoona, PA
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Default

On initial setup the password is set on ignition. You may need to make sure you have the admin rights to change the password for this. Because I have ran into this issue before and the password also has to be exactly 31 chars too. No more no less.
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  #3  
Old 09-02-2021, 12:43 PM
takah takah is offline
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Thanks Hanlo4 for your response.
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