Avaya Support Forums  

Go Back   Avaya Support Forums > Support Site Feedback Community

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 06-16-2012, 10:15 AM
lordon lordon is offline
Aspiring Member
Join Date: Jun 2012
Posts: 2
lordon has 10 reputation points
Default the new support site is a complete failure

ok for starters, the interface and the searchability is in my opinion flawed, for example "would you like to go back to list of downloads?" or actually showing the release number (instead of 8.0xx) while searching for administrative updates for ip office


doesnt work correctly all the time

google chrome?

doesnt work correctly all the time

IE does work, but once again when clicking downloads and documents typing in ip office and then selecting downloads / the release, you still cannot see the full release number being offered!!!!!! Who did this?!?!?!?!?! ridiculous.

then after clicking to the download page there is no button to go back to the list of downloads for release 8.xx

the layout and overal feel of the site basically is not user friendly, ipofficeinfo.com is a much better example of what a support page should look like as crude and antiquated as it may be it just works

I really hope that you have not paid for this work and that changes can be made. it is downright horrible

I average two to sometimes even three ip office installations per week, and this is just not going to work when I need to put a customer on either a patched release or older release. the FULL RELEASE NUMBER NEEDS TO BE THERE
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 12:00 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.