OneX attendant

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  • savio2010
    Member
    • Apr 2011
    • 6

    OneX attendant

    Is there a feature I need to enable to see the externally busy indicator of Red in the Busy display, because currently I cant see it even though I have set the External Call Numbers.
    All the busy indicator shows up as Yellow.
    I have even tried turing off EC500
  • mskinner
    Genius
    .
    • May 2010
    • 209

    #2
    If everything is set up properly, the indicator should turn yellow if a user is on a call and orange if a user has Send All Calls activated. The documentation indicates that the indicator should be yellow for an internal call and red for an external call. The documentation is incorrect.

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    • rodri47
      Aspiring Member
      • Feb 2012
      • 2

      #3
      OneX Attendant User Profile Import

      I've installed OneX Attendant 4.0 on a new machine and need to import users from a 3.01 installation. When I attempt to import a user profile from my export file, I received the following error:

      No primary key value for foreign key
      'FK_TBL_WIND_REF_397_TBL_USER" in table "tbl_windowpos"

      Please advise where I can define this key.

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