IP Office Hunt Group if ACCS offline

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  • coole
    Aspiring Member
    • Mar 2014
    • 1

    IP Office Hunt Group if ACCS offline

    Can you configure a hunt group in the IP Office server to queue calls if the ACCS server goes off line ?

    How do you route calls to the Hunt Group. Currently a short code only sends calls to ACCS.

    John Cooley
    Voice Engineering
    Sears Holdings Management Corp.
  • tdaway
    Whiz
    • Jun 2014
    • 31

    #2
    I am sure this is not possible to happen automatically unless you manually change the destination to the hunt group extn number.

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    • sbhano
      Whiz
      • Nov 2014
      • 38

      #3
      Can't we put the hunt group number in fallback at incoming call route ?

      Comment

      • gsanadze
        Brainiac
        .
        • Mar 2015
        • 96

        #4
        I would sugest to put a backup number for SIP User - put a Hunt Group number there
        Last edited by gsanadze; 07-17-2017, 06:54 AM.

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