Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Thread Tools Search this Thread Display Modes
Old 01-06-2014, 10:08 AM
briess briess is offline
Aspiring Member
Join Date: Jan 2014
Posts: 1
briess has 10 reputation points
Default Avaya BCM450 R6 Password

Hello, I haven't used a BCM in a while and just got one in from one of my customers. BUT the password has been changed and they don't remember it. Does Avaya have to log into it to reset it? And if they do, will I lose the keycodes that are in it? I'm just rusty with this and don't want to mess this up.

Thanks Brent!
Reply With Quote
Old 06-09-2014, 05:30 AM
laburu laburu is offline
Join Date: Sep 2010
Posts: 29
laburu has 12 reputation points

Hi Brent,

Avaya can reset the nnadmin password provided that the Challenge Key Secret still default (trust no one) or that it is known.

You will need to create a Service Request for it.

Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 04:42 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.