Partner: How to create voice mail hunt group


Doc ID    ADMN111324
Version:    1.0
Status:    Published
Published date:    16 Dec 2012
Author:   
jcybyske
 

Body

All versions of Partner all releases

 The Partner system requires that the voice mail ports are assigned to the voice mail hunt group. If the voice mail ports are not in the voice mail hunt group, the voice mail hunt group will ring busy. Also, calls to the voice mail ports will return a message that says "Your call is being transfered." In addition; inbound calls may ring at the voice mail ports, leading outside callers to hear "Your call is being transfered" after ringing one time. 

How to create a voice mail hunt group on a Partner Communications System.

 

First determine the voice mail ports. If the voice mail ports are not known, refer to How to determine the voicemail port extensions.
 
At extension 10 follow the procedure below.
  1. Dial [ Feature] [ 0] [ 0]
  2. Press [ Left Intercom] [ Left Intercom]
  3. Dial [ #] [ 5] [0] [ 5]
  4. At the Hunt Group, Group: enter [ 7]
  5. Enter the voice mail port number.
  6. Press [ 1] to assign the port to the group.
  7. Repeat steps 3 through 6 for all voice mail ports.
  8. Press [ Feature] [ 0] [ 0] to exit system programming.

Legacy ID

KB01017938

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