This article provides instructions on how you can change your user greeting using your deskphone.
1. If you are using an Avaya Cloud Office-provided desk phone: dial *86 to access the Account Management Menu. If not, go to Step 3.
2. Using your phone's dial pad, enter your pin, then press # (pound key). Go to Step 6.
3. Dial your Avaya Cloud Office Main or Local Number.
4. Dial the extension number then press * (star key). If you do not have extensions, simply press * (star key).
5. Using your phone's dial pad, enter the extension's PIN, then press # (pound key).
Once logged in, the system announces the number of messages in your extension's mailbox, then gives you the option to listen to your messages, manage your account, place a call, or change your queue status (only available when your extension is part of a call group).
6. Press 2 for Account Administration.
7. Press 2 to record your greeting.
8. Press 1 to record your introductory greeting.
9. Press 3 to change the greeting.
10. Record your greeting after the beep. Press the # (pound key) after you have finished recording.
11. Press 1 to save your greeting. Press 2 to listen to the greeting you have recorded. Press 3 to re-record the greeting. Press 4 to revert to the system's default greeting. Press the * (star key) to return to the previous menu.
NOTE: Pressing the * (star key) lets you go back to the previous menu.
