This article provides instructions on how Administrators can enable or disable On-Demand Call Recording on the Avaya Cloud Office account.
Certain laws require that your callers hear a call-recording notification before and after a call is recorded. As the Administrator, you need to make sure your company's call recording procedures comply with all applicable laws and regulations. Avaya Cloud Office is not responsible for your company's compliance.
1. Log in as the Administrator to the account.
2. Go to Admin Portal > Phone System > Auto-Receptionist > General Settings > Call Recording.
3. Click the toggle button to enable or disable Automatic Call Recording.
4. Click Save.
