This article provides an overview about the Avaya Cloud Office User Group feature.
Key Features and Benefits
• User groups facilitate the organization of custom group under an assigned Group manager.
• Allows Users to belong to multiple groups.
• Group managers can access and modify all the group members' User Details.
• Group managers can view the group members' Reports data and Call Log.
Limitations
• Assigned Group manager must also be a member of the group.
• Only 1 Group manager per group.
• A User group must have at least 1 member.
• Currently supports flat, non-nested groups only.