Partner ACS: System time advanced one hour

Doc ID    SOLN111442
Version:    4.0
Status:    Published
Published date:    26 Oct 2012
Created Date:    12 Jul 2007
Author:   
David Auker
 

Details

Partner Advanced Communications System R3 through R7.0.91J.

 

  • Since 1966, most of the United States observed Daylight Saving Time from at 2:00 a.m. on the first Sunday of April to 2:00 a.m. on the last Sunday of October
  • Beginning in 2007, most of the U.S. will begin Daylight Saving Time at 2:00 a.m. on the second Sunday in March and revert to standard time on the first Sunday in November
  • During DST, clocks are turned forward an hour, effectively moving an hour of daylight from the morning to the evening

     

Date change in 2007

On August 8, 2005, President George W. Bush signed the Energy Policy Act of 2005. This Act changed the time change dates for Daylight Saving Time in the U.S. Beginning in 2007, DST will begin on the second Sunday in March and end the first Sunday in November.

There is a patch available, however it applies to Partner ACS R6 and R7 only.

Problem Clarification

The system followed the old Daylight Saving Time rules advancing the clock one hour ahead at 2AM on the first Sunday in April (April 1, 2007).

Cause

The system still has Automatic Daylight Saving Time activated without the PARTNER ACS R7.0.91K patch installed.

Solution

  1. Set the time manually and turn off the automatic daylight saving time. This is not service affecting, however going into the future whenever Daylight Saving Time begins or ends the time needs to be adjusted
  2. Install the PARTNER ACS R7.0.91K. This patch is service affecting as the system will need to be rebooted. In the future, as long as the day which Daylight Saving Time beings and ends is not changed by Congress, the time will not need to be adjusted. The cause of this problem is outside of the control of Avaya.

    Note: Installing the patch is billable on a per incident basis with no guarantee that Congress will not make a change that requires a new patch be installed in the future.

 

  1. First turn off Automatic Daylight Saving Time

    a. At extension 10 dial Feature 0 0

    b. Press the Left Intercom button two times

    c. Press # 126

    d. Dial 2, to set the Automatic Daylight Saving Time feature to'Not Active'

    e. Press Feature 0 0 to exit programming

     
  2. Set the Time

    a. At extension 10 dial 'Feature 0 0
b. Press the Left Intercom button two time
 
c. Dial # 103.

d. Enter the current time in a 24-hour clock format, 2:15 PM would be entered as 1415

e. Press Feature 0 0 to exit programming

Legacy ID

KB01014165

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