If a Partner Endeavor or ACS has lost programming:
Attempt to restore a backup to the settings saved on the Backup/Restore Card (or internally) at the last System Backup, using #125. #125 2 checked date of pc card backup. If not the first of the month or never run use #125 1
Note: When Restore is successful, the 'Restore Complete' message displays for 2 seconds at Extensions 10 and 11, and then a System Reset-Programming Saved #728 occurs, Disconnecting any calls in progress.
Related Features:
Backup Programming--Automatic #123 saves Program at regular intervals.
Backup Programming--Manual #124 Manual Backup at any Time.
Note for Partner Endeavor only: Only 1 slot is available. If an ASA/DXD Card or Partner Voice Messaging Card is Installed, Power Down, Re-Insert Backup/Restore Card and Power Up before proceeding.
If a RESTORE Fails - Proceed to Most Common Programming Steps Below
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Most Common Programming Steps
THIS MUST BE PERFORMED FROM EXTENSION 10 (or Extension 11 on Partner ACS ONLY)
1. Press FEATURE 0 0
2. Press LEFT INTERCOM two times
3. Dial #101 (System Date)
a. Dial the Date (MMDDYY) Note: Some older systems require #102, Day of week to be set. 1=Sunday/2=Monday/3=Tuesday/4=Wednesday/5=Thursday/6=Friday/7=Saturday
4. Dial #103 (System Time)
a. Dial the Time (HHMM - 24 Hour Military Time Format)
5. Dial #104 (Number of Lines on the System)
a. Dial the Number of Lines that are Installed on the System in 2 Digit Format
6. Perform Line Ringing - ADMN102583
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These Next Steps are for if There is a Voice Mail System Attached to the System
1. Determine What Voice Mail System is Installed
2. Determine the Port Numbers
a. Partner Mail - ADMN102605
b. Partner Messaging - ADMN111326
c. Partner Voice Messaging Ports are 78 and 79
d. Partner Mail VS - ADMN111326
3. Dial #505 (Hunt Group Extensions)
a. Dial 7 for Voice Mail Hunt Group
i. Dial First Voice Mail Port Number
ii. Dial 1 for ASSIGNED
b. Repeat #505 to add all Voice Mail Ports needed.
4. Dial #306 (Transfer Return Extension)
a. Dial First Voice Mail Port Number
i. Dial 10
b. Repeat #306 to set all Voice Mail Ports to 10.
5. Dial #304 (Automatic Extension Privacy)
a. Dial First Voice Mail Port Number
i. dial 1 for ASSIGNED
b. Repeat #304 for all Voice Mail Ports needed.
6. Dial #310 (Automatic Voice Mail Coverage)
a. Dial the Extensions that should Cover to Voice Mail
b. Dial 1 for ASSIGNED
c. Repeat #310 as Needed to Add all Extensions with Voice Mail to 1 Assigned
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If an Auto Attendant is to be Used
1. Dial #206 (Group Call Distribution)
a. Dial 7 for the Voice Mail Group
i. Dial a 2 Digit Line Number (01, 02, 03, etc) That Is supposed to be Answered by the Auto Attendant
ii. Dial 1 for ASSIGNED
b. Repeat #206 as Needed to add all Lines Desired to Coverage
2. Dial #506
a. Partner ACS R3.0 and Higher
i. Dial 1 for Day Mode
ii. Dial 2 Digit Line Number
iii. Dial Ring Delay For Auto Attendant Pickup (0-6 Rings)
iv. Dial 2 for Night Mode
v. Dial the 2 Digit Line Number
vi. Dial the Ring Delay for the Auto Attendant to Pickup (0-6 Rings)
b. All Other Partner Systems
i. Dial 1 for Immediate Answer (0 Rings)
ii. Dial 2 for Delayed Answer (2 rings)
3. Dial #507 (Voice Mail Hunt Schedule)
a. Dial 1 for Always
b. Dial 2 for Day Only
c. Dial 3 for Night Only
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If Night Service is Going to be Used
1. Dial #503
a. Dial 1 for Assigned (System will automatically choose a button on ext 10)
b. Dial 2 for Not Assigned (Default - No Button Programmed/Used)
c. Dial 3 for Select a Button (Choose what button should be the Night Service Button)
2. Dial Feature 0 0 To Exit Programming.
